PSV Training & Compliance Services for Bus & Coach Operators
Training and Compliance Built for Bus & Coach Operators
Total Compliance is led by Michelle and Jonathan Scott — authors of The Transport Manager Certificate of Professional Competence Study Guide and former directors of a nationwide distribution business employing over 150 staff and 70 drivers. Jonathan provides professional representation at Traffic Commissioner hearings across all eight UK traffic areas. This is not a training company that happens to offer PSV courses. PSV compliance is a core specialism.
Whether you are a local authority transport provider, a private coach operator, or a national bus company, our JAUPT-approved courses are written for the PSV sector — not HGV content repackaged with a bus on the cover. We deliver training at your premises or in our centres across the UK.
Consultancy
PSV Training Courses
Comprehensive training for PSV drivers covering safe passenger handling, wheelchair accessibility, customer service, and regulatory compliance. Delivered at your premises or in our training centres nationwide.
Driver CPC for PSV
35 hours of periodic training every 5 years — a legal requirement for all professional bus and coach drivers. Our JAUPT-approved modules are written for PSV operations, not repurposed HGV content. Drivers who fail to maintain their CPC face fines of up to £1,000.
Transport Manager CPC — PSV
Required for anyone named on a PSV operator licence as a transport manager. Covers operator licensing law, vehicle standards, drivers' hours, financial standing, and the specific regulatory framework for passenger transport operations.
Compliance & Management
Transport Manager CPC Refresher — PSV
Already qualified? The refresher keeps your knowledge current with the latest legislative changes, enforcement trends, and Traffic Commissioner expectations. Increasingly important given the rise in PSV-related public inquiries.
External Transport Manager for PSV Operators
If your operation does not have a qualified transport manager in-house, we can act as your external TM — named on your operator licence and providing ongoing compliance oversight. Jonathan Scott provides this service personally, bringing direct experience of Traffic Commissioner hearings and DVSA enforcement.
Not sure what you need? We can help!
Why Choose Total Compliance for PSV?
Written the Book — Literally
Our directors authored The Transport Manager CPC Study Guide. When it comes to PSV compliance, you are learning from the people who wrote the textbook.
JAUPT Approved
All Driver CPC courses are JAUPT-approved and written specifically for bus and coach operations. PSV-specific content, not HGV modules with the vehicle name changed.
Delivered Nationwide
Training at your premises or in our centres across the UK. We work with operators from single-vehicle community transport through to national bus companies.
Beyond Training
External transport manager services, compliance audits, and professional representation at Traffic Commissioner hearings — all eight UK traffic areas covered.
Complete Compliance for PSV Operators
Transport Compliance Audits
Independent audit of your PSV operation against operator licence undertakings — identify gaps before the Traffic Commissioner does.
Public Inquiry Representation
Called to a public inquiry? Our specialists provide professional representation at Traffic Commissioner hearings across all eight UK traffic areas.
FORS Accreditation
FORS Bronze, Silver, and Gold accreditation support for passenger transport operators — consultancy, training, and audit preparation.
PSV Insights & News
PSV Gate Checks: The Passenger Safety Items Your Bus Drivers Are Probably Missing
Here is something that will be familiar to anyone who manages a bus or coach…
85% of Roadside Fines Could Be Avoided with a Proper Walkaround Check
According to the Office of the Traffic Commissioner, 85% of roadside fines for vehicle infringements…
How Often Should You Carry Out Driver Gate Checks?
This is probably the most common question we get asked by transport managers, and the…
Memberships & Approvals
